Privacy policy

Privacy Policy

This Privacy Policy describes how americanculturebrands.com (“we,” “our,” or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information we collect includes:

Device Information

  • Examples: browser type, IP address, time zone, cookie data, pages viewed, referring websites, search terms

  • Purpose: to load the Site correctly and perform analytics to improve user experience

  • Collected via: cookies, log files, web beacons, tags, pixels

Order Information

  • Examples: name, billing/shipping address, payment details, email, phone number

  • Purpose: to process and fulfill orders, provide invoices and confirmations, communicate with you, prevent fraud

Customer Support Information

  • Purpose: to provide customer support when requested

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us fulfill our services, as described above.

For example:

We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with relevant advertising through:

  • Google Analytics 4 (GA4): GA4 helps us understand how customers use the Site and track user behavior such as page views and conversions.
    Learn more here: Google Privacy Policy
    Opt out here: GA Opt-Out Tool

  • Google Ads & Meta (Facebook/Instagram) Pixels: These platforms use cookies and similar technologies to show you personalized ads based on your behavior on our website and others.

You can opt out of targeted advertising via:

Using Personal Information

We use your Personal Information to:

  • Provide and fulfill product orders

  • Process payment and deliver goods

  • Offer customer service and support

  • Communicate marketing offers (with your consent)

  • Improve and optimize your shopping experience

Lawful Basis (for EEA Residents)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent

  • The performance of a contract between you and us

  • Compliance with legal obligations

  • Our legitimate interests that do not override your data rights

Retention

We retain your Personal Information unless and until you ask us to erase it. For erasure requests, see the "Your Rights" section below.

Automated Decision-Making

We do not engage in fully automated decision-making that legally or significantly affects you. Shopify may use limited automated tools (e.g., fraud detection), which do not have significant legal impact.

Selling Personal Information (CCPA Disclosure)

We do not sell Personal Information as defined under the California Consumer Privacy Act (CCPA). We respect your right to opt out of any future sales of personal data if that changes.

Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access the data we hold about you

  • Correct, update, or erase your personal information

  • Withdraw consent at any time

For requests, email us at: [insert your email]

CCPA (California Residents)

You have the right to:

  • Request access to the personal information we collect

  • Request that we delete your data

  • Request that we do not sell your data

To make a request, contact us using the details below.

Cookies

We use cookies to enhance your experience. Cookies help our website remember your preferences and collect information about usage.

We use:

  • Necessary Cookies: essential for checkout, account login, and cart functions

  • Analytics Cookies: track usage via GA4 and Shopify Analytics

  • Advertising Cookies: allow targeted advertising via Google and Meta

You can control cookies via your browser or opt out using our cookie banner, which appears upon your first visit.

Do Not Track

We do not alter our data collection when we see a “Do Not Track” signal from your browser, due to the lack of industry consensus.

Changes

We may update this policy from time to time to reflect changes in law or practices.

Last updated: May 2025

Contact

If you have questions or wish to exercise your data rights, contact us at:

All Cultures Inc
5755 Crossville Hwy
Sparta , TN 38583
Email: customerservice@americanculturehair.com